Help

Short answers about how the site works. Can’t find yours? Contact support.

• Claim your official profile

  Officials can confirm a profile that lists their office.

• Contact support

  When the help pages do not answer your question.

• Download or delete your data

  Get a copy of everything we hold about you, or delete your account.

• Event tickets and refunds

  Where your tickets are, and how refunds work.

• How Ask My Town answers

  What the town assistant can and cannot answer.

• Remove or correct a profile about you

  Ask us to correct or take down a profile in the people directory.

• Report a post, event or listing

  Tell a moderator about something that breaks the rules.

• USATownHub is an independent site

  We are not a government website.