Terms of Service

DRAFT FOR ATTORNEY REVIEW. NOT APPROVED. DO NOT PUBLISH AS FINAL.

Prepared 2026-11-06 by engineering to describe intended product behaviour. It is not legal advice. Bracketed items need the owner or counsel. Each statement must match the shipped controls in `docs/COMPLIANCE.md` before publication.

1. Who we are

USATownHub is operated by [LEGAL ENTITY], [ADDRESS]. It is an independent community site and is not affiliated with any government.

2. Eligibility

You must be 18 or older to create an account. We remove accounts we learn belong to anyone younger.

3. Your account

Keep your login details safe and your information accurate. You are responsible for activity on your account.

4. Your content

You keep ownership of what you post. You give us a licence to host, display and distribute it on the service, [SCOPE FOR COUNSEL]. You must have the rights to what you post, and it must follow the Community Guidelines.

5. Content we publish

Text written or summarised by automated tools is labelled, cited to its sources and reviewed by a person before it reaches an indexed page. Official information appears only in the labelled Official block after verification. Information can be wrong or out of date; use the correction process, and check with the source for anything important.

6. Ask My Town

Answers come only from records on the site and may be incomplete. They are not medical, legal, financial or safety advice. In an emergency, call 911.

7. Paid services

Prices, renewal terms and cancellation appear before you buy. Payments are processed by Stripe; we do not store card numbers. A paid feature becomes active once payment is confirmed, and refunds or lost disputes end it. [REFUND TERMS]

8. Text and email messages

We send texts only after you confirm you want them. Reply STOP to stop, HELP for help. We do not make automated or AI voice calls.

9. Termination

We may suspend or remove accounts or content that break these terms. You can appeal under the Moderation and Appeals Policy, and you can delete your account at any time.

10. Disclaimers, liability, disputes

[FOR COUNSEL: warranty disclaimer, limitation of liability, indemnity, governing law, dispute resolution, changes to terms]

11. Accessibility

We aim to meet WCAG 2.1 AA. Report a barrier at [CONTACT].

Version terms-2026-11-draft. This draft is what your consent records name until counsel approves a final text; the final text will replace it under a new version.